Contact SummaCare
We want it to be easy for you to get in touch with us. Please contact us with your questions and comments.
Shoppers
Individuals Seeking an Individual or Family Plan
Phone: 888-251-7964 Need a quote? Get a free online quote now.
Employers Seeking a Group Health Insurance Plan
Phone: 800-375-6530 Email: groupservice@summacare.com
Members
Individual & Family Plan Members
Phone: 800-996-8701
Members with Insurance through an Employer
Phone: Please call the Customer Service number on the back of your Member ID card Monday – Friday between 8:30 a.m. – 5:30 p.m. If you do not have access to your Member ID card, call 800-996-8701.
SummaCare Medicare Members
Phone: 800-996-6250 (TTY 800-750-0750) From October 1 through February 14, a representative will be available to take your call from 8:00 a.m. until 8:00 p.m., seven days a week.  From February 15 through September 30, a representative will be available to take your call from 8:00 a.m. until 8:00 p.m., Monday through Friday.  Outside these hours, you may leave us a message and a representative will return your call the next business day.
Others
Brokers
Phone: 330-996-8880 or 800-821-9322
Healthcare Providers
Phone: 330-996-8400 or 800-996-8401 Email: contactproviderservices@summacare.com